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BA apologizes for crippled services caused by IT failure

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The CEO and chairman of British Airways, Alex Cruz, has apologized to thousands of passengers affected by the IT failure which crippled its services. He also asked passengers not to go to London's Heathrow airport unless they had a confirmed booking.Subscribe to us on YouTube: https://goo.gl/lP12gAWatch CGTN Live: https://www.youtube.com/watch?v=L2-Aq...Download our APP on Apple Store (iOS): https://itunes.apple.com/us/app/cctvn...Download our APP on Google Play (Android): https://play.google.com/store/apps/de...Follow us on:Facebook: https://www.facebook.com/ChinaGlobalT...Instagram: https://www.instagram.com/cgtn/?hl=zh-cnTwitter: https://twitter.com/CGTNOfficialPinterest: https://www.pinterest.com/CGTNOfficial/Tumblr: http://cctvnews.tumblr.com/Weibo: http://weibo.com/cctvnewsbeijing

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CCTVNews News CGTN Breaking Politics WorldNews BA UK British Airways Alex Cruz CEO IT failure London Heathrow airport
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