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Cincinnati dumping 911 system subcontractor after year-plus of problems

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Cincinnati is dumping its 911 system vendor after at least a year of problems. In some cases, callers got a busy signal or were dropped. A councilman said Monday he wants the city to consider suing. "WCPO's been on this case for a long time, and to have people calling 911 and having massive delays or a total outage and blockage is completely unacceptable," Councilman P.G. Sittenfeld said. "So, to me, there needs to be some restitution." The WCPO I-Team first uncovered problems at Cincinnati's 911 center beginning in 2013.

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cincinnati 911 calls 911 operator emergency communications center jayson dunn harry black comtech cincinnati bell 911 operators 911 dispatchers 911 center 911 calls from cellphones
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