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Frequent flier programs generate profits and frustration | Los Angeles Times

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Alaska Airlines employees have long received bonuses for helping reach on-time arrival goals and improve passenger satisfaction scores. And they recently got a new way to earn a pay bump: If more travelers sign up for the carrier’s frequent flier program. (September 15, 2017) (Sign up for our free video newsletter here http://bit.ly/2n6VKPR )SUBSCRIBE FOR MORE VIDEOS AND NEWS http://www.youtube.com/subscription_c... LET'S CONNECT:Google+ ► https://plus.google.com/+latimes Facebook ► https://www.facebook.com/latimes Twitter ► https://twitter.com/LATimes L.A. Times ► http://www.latimes.com/

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